Privacy Policy

This policy explains how FairDinkumDays Pty Ltd manages personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

• Account and profile details (e.g., name, email, login credentials, preferences).
• Usage and device data (e.g., IP address, device identifiers, browser type, pages viewed, referral URLs, timestamps, approximate location).
• Support and communications (e.g., messages, feedback, attachments, call notes).
• Transaction information if you purchase from us (e.g., order details). Payment card details are typically handled by our payment provider, not stored by us.

How we collect it

We collect information you provide directly, automatically via cookies/SDKs and similar technologies, and from service providers that help us operate the site (e.g., hosting, analytics, payments, customer support).

How we use personal information

• Provide, maintain, and improve FairDinkumDays and its features.
• Authenticate users, prevent fraud, and protect security.
• Respond to enquiries and provide customer support.
• Process orders and deliver services.
• Send service messages (e.g., updates, security notices). With your consent or where permitted, we may send marketing; you can opt out at any time.
• Measure performance, understand usage, and develop new products.

Analytics, cookies and advertising

We may use analytics and advertising technologies that set cookies or collect device/usage data to understand site performance and, where enabled, to measure and improve advertising. You can control cookies via your browser settings; blocking some cookies may affect site functionality.

When we share personal information

• Service providers that process data on our behalf (e.g., hosting, analytics, payments, customer support, email delivery).
• Legal and safety where required or authorised by law, or to protect rights, users, and the public.
• Business changes (e.g., merger, acquisition, restructure) subject to confidentiality and applicable law.

We do not sell personal information in the ordinary sense.

Overseas disclosures

Some providers we use may store or process information outside Australia (for example, in the United States or other regions where they operate). We take reasonable steps to ensure overseas recipients handle information in a way consistent with the APPs (such as contractual protections), but overseas laws may apply.

Data retention

We keep personal information only as long as needed for the purposes above, and for legal, accounting, or dispute-resolution requirements. We take reasonable steps to de-identify or delete information when no longer required.

Security

We use reasonable administrative, technical, and physical safeguards (such as access controls and encryption in transit where supported). No method of transmission or storage is completely secure.

Your rights (Australia)

You may request access to, or correction of, personal information we hold about you. To make a request, contact us using the details below. If you believe we have mishandled your information, you can complain to us first; if unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact

Changes

We may update this policy from time to time by posting the revised version on this page and updating the “Last updated” date.